Our administrative services can be summarized in the following activities:
- the acquisition of product orders by agents
- acquisition subscriptions from customers
- collection management with automated and manual procedures (transfers)
- management of SDD stream (ex RID) for the recovery of unpaid
- management Fepa flow to the Public Administration
The acquisition of orders and subscriptions include all the processing steps from scanning paper documents, uploading management processing to processing on the management systems of customers.
Management of transfer receipts is very delicate task that requires special attention and meticulousness.
Customer research and bills with which to associate the received payments allows our customers to better manage their cash flow without creating disruptions to customers for non-recognition of payments.
for this activity we make use of both recognition software between registries that manual activities for the remaining unverified.
The management of SDD stream is also an essential service for the management of a company that wants to enjoy the satisfaction of this payment instrument.
The SDD unmanaged inevitably generate unsolved.
Our business it is to manage both the flow of activation, cancellation and changes in SDD parameters, and also any outstanding. The outstanding
may happen for technical misalignments or diseases linked to economic difficulties of customers.
In either case our procedures lead to contacts with customers and with banks to make sure to resolve outstanding to customers and to resume their normal course of payments.
Fepa Flow Management
Electronic Invoicing to the Public Administration (FEPA) presents collection of difficulty features for suppliers since the strict procedures laid down by FEPA protocol can create both formal and substantial problems for collections.
Our action will tackle the problems of collection and to bring to fruition the supply activities to the Public Administration.
We contact the Public Administrations, looking for the right contacts, and analyzing with them the reasons for difficulty in paying.
Once established the reasons that prevent the payment we perform the operations necessary to correct the FEPA requests and propose them to the PA.